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Canada

• Better Business Bureau (BBB) of USA and Canada
  www.bbb.org
  Promotes ethical relationships between business and consumers.
• Competition Bureau Canada  
  cb-bc.gc.ca/epic/internet/incb-bc.nsf/vwGeneratedInterE/home
  The Bureau administers Canada's Competition Act. The Director conducts investigations and inquiries into suspected violations and conduct contrary to the provisions of the Competition Act.
• Consumer Information Gateway
  www.consumerinformation.ca
  A government initiative, this is a portal site providing links to Canadian government services and programs regarding consumer issues.
• Consumers' Association of Canada
  www.cacbc.com
  This site details consumer rights, responsibilities and actions and provides information on products and research.
• Strategis
  strategis.gc.ca
  Canada's business and consumer site. The site aims to provide business and consumer information to all Canadians. Includes a link to the Office of Consumer Affairs.

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European Union

• European Commission - Health and Consumer Protection Directorate General
  europa.eu.int/comm/dgs/health_consumer/index_en.htm
  Their mission is to ensure a high level of protection of consumers' health, safety and economic interests as well as of public health at the level of the European Union.
• European Consumer Safety Organisation (ECOSA)
  www.ecosa.org
  This is the EuroSafetyNet; a collaboration of nine safety organisations from seven European countries. All are working together under the auspices of ECOSA . Here you'll find information on injury surveillance systems, accident and hazard research, product safety, campaigns, safety conferences and evaluations of preventive measures. There is also a listing of safety experts and the addresses of safety related organisations in Europe.

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International

• Consumers' International home page
  www.consumersinternational.org
  Consumers' International has more than 200 member consumer groups from over 90 countries. Main goals are to support and strengthen member organisations and the consumer movement in general: and to fight for policies at an international level that respect consumer concerns.
• Organisation for Economic Co-operation and Development (OECD) Committee on Competition Law and Policy
  www.oecd.org/daf/clp
  Aims primarily to promote common understanding and cooperation among competition policy authorities and officials. The members of the Committee are the competition authorities (or antitrust authorities) in each of the OECD Member countries.
• Organisation for Economic Co-operation (OECD)
  www.oecd.org
  The OECD is a Paris-based intergovernmental organisation whose purpose is to provide its 29 member countries with a forum in which governments can compare their experiences, discuss the problems they share and seek solutions which can then be applied within their own national context.

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New Zealand

• New Zealand Government
  www.govt.nz
• Ministry of Economic Development
  www.med.govt.nz
  As the Government's primary advisor on the operation of markets they advise on overall business and economic performance, regulations to improve the operation of markets, consumer issues and the operation of specific markets including energy and telecommunications markets.  Formerly named the Ministry of Commerce.
• New Zealand Commerce Commission
  www.comcom.govt.nz
  The Commission exists to bring about awareness and acceptance of, and compliance with, the Commerce and Fair Trading Acts, so that consumers and producers benefit from healthy competition.

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United Kingdom

• Consumer gateway
  www.dti.gov.uk/consumer_web/index_v4.htm
  This Department of Trade and Industry (DTI) site provides on line access to information and advice for consumers. It links to websites containing consumer information and advice run by Government departments, consumer organisations and others.
• Office of Fair Trading
  www.oft.gov.uk
  On this web site you will find information on the work of the OFT, copies of its reports, reference material on its past and present interests in consumer protection and competition policy, and advice on the rights of UK consumers.
• Trading Standards Central
  www.tradingstandards.gov.uk
  A one stop shop for consumer protection information in the UK. The site is supported and maintained by the Trading Standards Institute.
• Competition Commission
  www.competition-commission.org.uk
  Makes inquiries into matters referred to it by other UK competition authorities concerning monopolies, mergers and the economic regulation of utility companies. Formerly called the Monopolies and Mergers Commission.
• Dept. of Trade and Industry
  www.dti.gov.uk
  Topics at this site are: Ministers' profile and responsibilities, activities and resources, exports and investment, business support, regulatory guidance, science and industry, and competitiveness UK.

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United States of America

• Better Business Bureau (BBB) of USA and Canada
  www.bbb.org 
  Promotes ethical relationships between business and consumers.
• Consumer Product Safety Commission (CPSC)
  www.cpsc.gov 
  An independent US Federal regulatory agency, helping to reduce the risk of injury or death from consumer products.
• Consumer world - guide to consumer resources on the Internet (USA)
  www.consumerworld.org
  Consumer World© is a public service site which has gathered over 1700 of the most useful consumer resources on the Internet, and categorized them here for easy access. Includes a link to a directory of consumer agencies.
• Federal Consumer Information Center 
  www.pueblo.gsa.gov
  Here you can find full text versions of hundreds of USA federal consumer publications. Categories include cars, children, employment, food & nutrition, housing, health, money, small business, and travel & hobbies.
• Federal Trade Commission. Bureau of Consumer Protection
  www.ftc.gov/ftc/consumer.htm
  Protects consumers against unfair, deceptive, or fraudulent practices, and enforces a variety of consumer protection laws enacted by Congress, as well as trade regulation rules issued by the Commission.
• Federal Trade Commission 
  www.ftc.gov
  The Federal Trade Commission enforces a variety of federal antitrust and consumer protection laws. In general, the Commission's efforts are directed toward stopping actions that threaten consumers' opportunities to exercise informed choice.
• National Consumers League
  www.natlconsumersleague.org 
  A private, non-profit advocacy group representing consumers on marketplace and workplace issues.
• National Fraud Information Centre (NFIC)
  www.fraud.org
  Consumers can send their questions to the NFIC via this web site. The NFIC's trained counselors help consumers identify the danger signs of possible fraud and direct them to the right places for more information, if needed.
• Privacy Rights Clearinghouse
  www.privacyrights.org 
  Offers consumers a unique opportunity to learn how to protect their personal privacy. Publications provide in-depth information on a variety of informational privacy issues, as well as practical tips on safeguarding personal privacy.
• Public Citizen
  www.citizen.org
  Founded by Ralph Nader in 1971, Public Citizen is the consumer's eyes and ears in Washington. It fights for safer drugs and medical devices, cleaner and safer energy sources, a cleaner environment, fair trade and a more open and democratic government. It accepts no government or corporate support.
• State Public Interest Research Groups (PIRGs)
  www.pirg.org
  PIRGs are state based advocates for the consumer interest. They fight corporate power and consumer abuses, such as rising bank fees, theft of financial identity, dangerous children's products, and the tobacco industry's marketing to children.
• Consumer Gateway (USA)
  www.consumer.gov 
  A one-stop link to a broad range of federal information resources available online. It is designed so that you can locate information by category such as food, health, product safety, your money, and transportation.
• Food and Drug Administration (USA)
  www.fda.gov/default.htm 
  A public health agency, charged with protecting American consumers by enforcing the Federal Food, Drug, and Cosmetic Act and several related public health laws.

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