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Australian Consumers' Association (ACA)
www.choice.com.au A non-profit, non-party political organisation,
representing and acting in consumers interests. They lobby and campaign on
behalf of consumers to promote their rights, to influence government policy, and
to ensure consumer issues have a high profile in the public arena. Publishes
Choice magazine.
Australian Privacy Foundation
www.privacy.org.au Dedicated to protecting the privacy rights of
Australians. The Foundation aims to focus public attention on emerging issues
which pose a threat to the freedom and privacy of Australians. It works with
consumer organisations, civil liberties councils, professional associations and
other community groups on specific privacy issues.
Australian Retailers Association (NSW)
www.ara.com.au Supports the continuing and expanding success of the
retail industry by: providing a range of essential services; creating a climate
for favourable attitudes towards the industry; advancing retailing as a career;
and adopting a lead role in the public debate on issues affecting the industry.
Baycorp Advantage
www.baycorpadvantage.com A source of business intelligence for Australian
and New Zealand. You can apply for a copy of your credit file from this site - a
fee applies for this service. Formerly called Credit Advantage.
Energy & Water Ombudsman NSW (EWON)
www.ewon.com.au Provides an independent way of resolving customer
complaints about electricity suppliers in NSW, Sydney Water and AGL. It also
provides information to customers, community groups, industry bodies and other
organisations. EWON is the dispute resolution scheme approved by the Minister
for Energy and operates in accordance with the regulations under the NSW
Electricity Supply Act.
Financial and Consumer Rights Council (FCRC)
avoca.vicnet.net.au/~fcrc A non-profit, membership-based
organisation working to ensure that all people, particularly low income and
vulnerable consumers, have access to fair treatment as consumers in the market
place.
Financial Counsellors Association of NSW (FCAN)
www.acwa.asn.au/fcan A voluntary organisation made up of financial
counsellors and credit advocates. This website has been set up as a resource for
both the public, community workers and members of FCAN, to ensure that access to
information about financial problems is easily available to all via the
internet.
Member organisations represent around 160 community legal centres nationally. An
index of all community legal centres in Australia is available.
Private Health Insurance Ombudsman
www.phio.org.au The main role of the Ombudsman is to provide private
health insurance members with an independent service for health insurance
problems and enquiries. Formerly known as the Private Health Insurance
Complaints Commissioner.
Real Estate Institute of NSW
www.rei.net.au Information about REINSW services as well as other
areas of interest such as transactional advice, membership directory and
careers in real estate.
Society of Consumer Affairs Professionals (SOCAP)
www.socap.org.au "Bringing consumer affairs professionals together
for the benefit of their organisations and their customers through the
commitment to quality, customer service, choice, information and
redress."
NSW Tenants Union
www.tenants.org.au The Tenants' Union is a specialist Community Legal
Centre that aims to represent the interests of all tenants in NSW. This
includes private and public tenants, boarders and lodgers and residential
park residents.
Travel Compensation Fund
www.tcf.org.au Regulates travel agents, provides compensation to
consumers, and ensures that travel agents have and will continue to have
sufficent financial resources to secure the right to trade. Allows you to
search for licensed travel agents in Australia.
Wesley Mission Credit Line
www.wesleymission.org.au/centres/creditline A supportive service
which aims to maximise opportunities for people to obtain information about
financial systems and to develop skills in financial management in such a
way as to gain power over their economic lives.
Whistleblowers Australia
www.whistleblowers.org.au The goal of Whistleblowers Australia (WBA) is
to help promote a society in which it is possible to speak out without reprisal
about corruption, dangers to the public and other vital social issues, and to
help those who speak out in this way to help themselves.
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